Mobile-first website redesign and loyalty app to drive customer engagement.

SEO Optimisation Mobile App Development Google Ads Management

OverView

EPOC London | Japanese-Style Private Karaoke in Soho

EPOC London is a Japanese-style private karaoke venue located in the heart of Soho. Combining traditional Japanese hospitality with contemporary design, it offers a unique entertainment experience enjoyed by both local and international customers.

UX UI Design

Mobile Booking UX Optimisation

Improving the Mobile Experience
Most visitors accessed the site on mobile devices, but the previous website was not mobile-friendly, leading to booking drop-offs and a poor user experience.

Solution — Mobile Optimisation & UX Enhancement

One-tap access to the booking page via a fixed CTA button.
Performance optimisation for a smoother browsing experience.
Improved booking flow with a clear calendar and intuitive time-selection UI.

Mobile Point App

Loyalty app and community platform for returning customers.

Introduced a custom loyalty app and community forum to encourage repeat visits and customer engagement. By rewarding loyalty and fostering connections between users, EPOC London created a more engaging and memorable customer experience.